One of the most expensive pieces of kitchen equipment that we bought for this place was the tortilla steamer, it cost over $800.00 as a refurb. A few weeks back the on switch failed (wouldn't turn off) so we moved it to a switched outlet and let it run that way for a while. This weekend the machine gave off a bad smell, like an electrical burn with melting plastic. Sure enough the switch had melted from too much heat in the system. Being Saturday afternoon there were few appliance stores open, and none had a switch for an older commercial steamer. I removed the switch and tried to run it "hot wired". It worked for a few hours and then the whole machine failed.
Service was difficult because we rely heavily on that machine, we tried grilling tortillas, we tried using the rice steamer, nothing was satisfactory. I guess that tomorrow I'm going shopping.
Unfortunately the Fremont Fair this weekend really drained our weekend business and finding $1,000.00 for a kitchen machine AND paying all the other bills, including back-excise-tax is difficult challenge. If you can't send me a new steamer, please send good wishes. Or better yet, come in for dinner and spend some money here!